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There is nothing worse than having a treasured piece of jewellery that is broken and in need of repair. We offer wide range of services in terms of repairs such as ring resizing, diamond and gemstone resetting or replacing, re-threading of beaded necklaces including pearls, rhodium plating as well as repairing and replacing clasps and chains. If you haven’t had a jewellery repair before it can seem like a daunting task, here are some frequently asked questions.
The cost of jewellery repairs depends on the type of repair that you are looking for, the extent of the damage as well as the metal used. A 9ct gold ring would be cheaper to repair than an 18ct gold ring for example. Generally, our repairs start from £30, if you are looking to get a competitive price then visit us in store and we will give you a FREE estimate on a jewellery repair.
Again, this depends on the extent of the damage and the type of jewellery you would like repair. We usually give an estimate of 7-10 days for repairs however it can take longer if parts need to be ordered in. If it is something minor that needs fixing such as a battery replacement or jewellery cleaning then we are able to offer this service same day.
When you go in store to have your jewellery repaired we will advise you on a guarantee time so that you can feel secure in the service you have received from ourselves. Usually our guarantee’s are up to 12 months, if you have any concerns regarding your jewellery guarantee then you can contact us via phone or visit us in store and our expert team will be more then happy to help and advise you.