Loyalty Program
InformationThe James Moore Jewellers Loyalty Program™ is free to join. Members earn points on every order, and those points are money off future orders.
Levels and what you earn
Everyone starts at Gold. The more you shop with us, the more you earn back.
| Level | You earn | How to reach it |
|---|---|---|
| Gold | 1% of your order total2% on orders placed from 1 December 2026 to 6 January 2027 | Join the program |
| Platinum | 2% of your order total4% on orders placed from 1 December 2026 to 6 January 2027 | £150 spent over at least 2 orders |
| Diamond | 4% of your order total8% on orders placed from 1 December 2026 to 6 January 2027 | £750 spent over at least 4 orders |
Your level is worked out from your dispatched orders over the last five years, not counting anything refunded. If you go 12 months (Platinum) or 18 months (Diamond) without an order, your level returns to Gold.
How it works
- Join. Tick the loyalty box when you create your account, or join from your account at any time.
- Earn. Each order earns a percentage of its total back in points, added to your balance when the order is dispatched.
- Spend. Use your balance in your cart or at checkout to take money off your next order.
Earning points
- Points are added when your order is dispatched, at the rate for your level.
- If an order is refunded or cancelled, the points it earned are removed.
Spending points
- Sign in and your balance appears in your cart and at checkout. You can use any amount of it, up to the amount of your order.
- You can use your balance together with a discount code and with e-gift cards.
Joining
- You need to be 16 or over to join.
- Already ordered without joining? You can still join from your order confirmation page or from your account. As long as the order has not been dispatched yet, its points are added when it is.
- You can leave the program at any time from your account.
Sign in or create an account to join